How will I know when the service has been activated?
When the service has been implemented, you will receive an activation notification from Postini®.

How much work do I have to do?
Very little. LogicalSolutions.net will handle all implementation and integration, but you will still need to log-in and create a password. Upon initial login, you can set the aggressiveness of filters and how often you wish to be notified of a quarantined piece of mail.

Are my e-mails still secure?
Postini® services are private and secure. E-mail and virus protection is an automated process. No one has access to your e-mail except you.

What happens if Postini® blocks an important e-mail?
Postini® will regularly update you if a suspicious e-mail has been picked up with a link to the message center to view the suspect transmission. Once you login to the message center, you can set preferences for senders to approve or block any e-mail address and their communications.

What is spooling and do you offer it?
Spooling prevents email loss during any outages of your mail server by automatically storing incoming messages on a backup server, then unspooling and delivering when your servers are restored. No messages are ever lost or bounced back to the sender.  It is an add-on feature that is not required.  See our pricing page for prices.

I have multiple addresses, do I pay for each?
If you have multiple email aliases, you have to pay for each protected email account. There are exceptions though such as multiple corporate domains with all identical email accounts, or other unique situations.  Contact us for more info on this if in doubt as to whether or not you would be charged.

I'm not technical, how do I get started?
Click the Sign Up button to the right and complete our easy 3 step sign up process. Once we receive your information, one of our staff members will contact you to get your mail server details, list of email addresses, and any additional technical information that we might need. We handle the rest.

Still have questions? Contact us and we would be glad to assist you!